20 Sep 2023 06:06 PM
I subscribe to TNT Sports directly. I restarted my Sky Q membership today switching back from Sky Glass. My TNT Sports channels are not working on Sky Q and show 'please upgrade to watch messages'. What should I do? Again, to note, I subscribe to TNT Sports directly and my TNT account is working normally on apps.
20 Sep 2023 06:08 PM
Posted by a Superuser, not a Sky employee. Find out more
@NikRagnarson wrote:
I subscribe to TNT Sports directly. I restarted my Sky Q membership today switching back from Sky Glass. My TNT Sports channels are not working on Sky Q and show 'please upgrade to watch messages'. What should I do? Again, to note, I subscribe to TNT Sports directly and my TNT account is working normally on apps.
@NikRagnarson I think you need to supply TNT sports with your viewing card number
20 Sep 2023 06:08 PM
Posted by a Superuser, not a Sky employee. Find out more
@NikRagnarson wrote:
I subscribe to TNT Sports directly. I restarted my Sky Q membership today switching back from Sky Glass. My TNT Sports channels are not working on Sky Q and show 'please upgrade to watch messages'. What should I do? Again, to note, I subscribe to TNT Sports directly and my TNT account is working normally on apps.
@NikRagnarson I think you need to supply TNT sports with your viewing card number
20 Sep 2023 06:09 PM
Thanks mate. Thats a good shout. I'll try that
20 Sep 2023 07:49 PM
This was the correct answer. Had to contact BT to give them my new viewing card number. Thanks mate
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