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Message posted on ‎20 Sep 2023 06:06 PM

TNT Sports Not Working

I subscribe to TNT Sports directly. I restarted my Sky Q membership today switching back from Sky Glass. My TNT Sports channels are not working on Sky Q and show 'please upgrade to watch messages'. What should I do? Again, to note, I subscribe to TNT Sports directly and my TNT account is working normally on apps. 

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Message posted on ‎20 Sep 2023 06:08 PM

Re: TNT Sports Not Working

Posted by a Superuser, not a Sky employee. Find out more
@NikRagnarson wrote:

I subscribe to TNT Sports directly. I restarted my Sky Q membership today switching back from Sky Glass. My TNT Sports channels are not working on Sky Q and show 'please upgrade to watch messages'. What should I do? Again, to note, I subscribe to TNT Sports directly and my TNT account is working normally on apps. 

@NikRagnarson I think you need to supply TNT sports with your viewing card number 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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Avatar for Laing1
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Superuser
This message was authored by: Laing1 Answer

Message posted on ‎20 Sep 2023 06:08 PM

Re: TNT Sports Not Working

Posted by a Superuser, not a Sky employee. Find out more
@NikRagnarson wrote:

I subscribe to TNT Sports directly. I restarted my Sky Q membership today switching back from Sky Glass. My TNT Sports channels are not working on Sky Q and show 'please upgrade to watch messages'. What should I do? Again, to note, I subscribe to TNT Sports directly and my TNT account is working normally on apps. 

@NikRagnarson I think you need to supply TNT sports with your viewing card number 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: NikRagnarson

Message posted on ‎20 Sep 2023 06:09 PM

Re: TNT Sports Not Working

Thanks mate. Thats a good shout. I'll try that

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Message posted on ‎20 Sep 2023 07:49 PM

Re: TNT Sports Not Working

This was the correct answer. Had to contact BT to give them my new viewing card number. Thanks mate

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