0

Discussion topic: Swapping sky q boxes

Reply
This message was authored by Deano1902 This message was authored by: Deano1902

Swapping sky q boxes

I have just ordered a new sky q box as my has died. Delivery is for tomorrow ( very quick, too quick in fact as I'm at work). Do I hand my old box to delivery man and if so do I need to pack it as I don't seem to have anything handy. 
cheers 

Reply

All Replies

This message was authored by oldfella This message was authored by: oldfella

Re: Swapping sky q boxes

Posted by a Superuser, not a Sky employee. Find out more

@Deano1902 wrote:

I have just ordered a new sky q box as my has died. Delivery is for tomorrow ( very quick, too quick in fact as I'm at work). Do I hand my old box to delivery man and if so do I need to pack it as I don't seem to have anything handy. 
cheers 


Main thing @Deano1902 

is to make sure you remove your viewing card from the old Q box.

You can remove the new box from any packaging and hand your old Q box over to go into the same packaging.

Deano1902
Topic Author
This message was authored by Deano1902 This message was authored by: Deano1902

Re: Swapping sky q boxes

Thought about that @oldfella just hope the driver doesn't mind waiting a few minutes. 
thanks for reply. 

This message was authored by Chodley This message was authored by: Chodley

Re: Swapping sky q boxes

Posted by a Superuser, not a Sky employee. Find out more

They're ok waiting.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Swapping sky q boxes

Posted by a Superuser, not a Sky employee. Find out more

@Deano1902 wrote:

hope the driver doesn't mind waiting a few minutes. 


@Deano1902 

They'll wait but don't leave it until the doorbell goes before disconnecting the box. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion