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Discussion topic: Subscription

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This message was authored by: Valsara

Message posted on ‎10 May 2025 07:08 PM

Subscription

My sky q box keeps on saying I need to upgrade my subscription but I already subscribe to everything 

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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 May 2025 07:19 PM

Re: Subscription

Posted by a Superuser, not a Sky employee. Find out more

@Valsara 

What are you trying to watch, on what channel and in what format?

(Your duplicate thread has been removed).


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Valsara

Message posted on ‎10 May 2025 09:57 PM

Re: Subscription

No recordings no apps no on demand everything say I need to upgrade my subscription 

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This message was authored by: Quoman7

Message posted on ‎11 May 2025 08:10 AM

Re: Subscription

Posted by a Superuser, not a Sky employee. Find out more
@Valsara wrote:

No recordings no apps no on demand everything say I need to upgrade my subscription 

Hi @Valsara Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?.

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