Discussion topic: Stuck on update 1

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This message was authored by 11cherrycot

Sky q box stuck on update 1 for over 5hrs

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This message was authored by Mister_Dalek

@11cherrycot wrote:
Sky q box stuck on update 1 for over 5hrs

Turn it off at the wall for a minute then power it back on.

This message was authored by Alexandra979

I already unplug from wall. Check all cables. Reset my broadband still didn't work. Been over 24 hours

This message was authored by oldfella

@11cherrycot wrote:

Sky q box stuck on update 1 for over 5hrs

Hi @11cherrycot

Work through the following link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on

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