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Discussion topic: Stuck on update 1

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This message was authored by: 11cherrycot

Message posted on ‎03 Oct 2024 03:26 PM

Stuck on update 1

Sky q box stuck on update 1 for over 5hrs

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Avatar for Mister_Dalek
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This message was authored by: Mister_Dalek

Message posted on ‎03 Oct 2024 03:48 PM

Re: Stuck on update 1

@11cherrycot wrote:

Sky q box stuck on update 1 for over 5hrs

Turn it off at the wall for a minute then power it back on.

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This message was authored by: Alexandra979

Message posted on ‎03 Oct 2024 08:41 PM

Re: Stuck on update 1

I already unplug from wall. Check all cables. Reset my broadband still didn't work. Been over 24 hours 

 

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This message was authored by: oldfella

Message posted on ‎03 Oct 2024 08:52 PM

Re: Stuck on update 1

Posted by a Superuser, not a Sky employee. Find out more
@11cherrycot wrote:

Sky q box stuck on update 1 for over 5hrs

Hi @11cherrycot 

@Alexandra979 

Work through the following link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on

 

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