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Discussion topic: Sports channel

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This message was authored by JESTER2 This message was authored by: JESTER2

Sports channel

Jester Rodrigues my sky sport channels are not working

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This message was authored by oldfella This message was authored by: oldfella

Re: Sports channel

Posted by a Superuser, not a Sky employee. Find out more

@JESTER2 wrote:

Jester Rodrigues my sky sport channels are not working


Hi @JESTER2 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

 

Regarding your issue exactly what is happening when you try to watch which Sports Channel ?

Assume you have tried rebooting your Q box?

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sports channel

Posted by a Superuser, not a Sky employee. Find out more

@JESTER2 

What's happening when you try to view a Sky Sports channel?


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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