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Discussion topic: Soundbox turn on automatically with Q

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This message was authored by Mikey106 This message was authored by: Mikey106

Soundbox turn on automatically with Q

I had my soundbox set up so when I press to turn on my Q box my sound box automatically turns on as well. I have just got a new TV and had to pair my remote to the new TV. Since doing this my soundbox no longer turns on automatically and I have to press the power button on the top of the soundbox to turn this on. Does anyone one know how I can get the soundbox to turn on automatically when the Q box is turned on?

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This message was authored by nigea99 This message was authored by: nigea99

Re: Soundbox turn on automatically with Q

Posted by a Superuser, not a Sky employee. Find out more

hi @Mikey106 

 

you probably need to set the CEC control to on on your TV's HDMI settings

 

The CEC control can be called various things according to the manufacturer - Viera link forPanasonic & I think Bravia Sync on Sony

This message was authored by Rainey19 This message was authored by: Rainey19

Re: Soundbox turn on automatically with Q

I had the same issue when I disconnected my TV, Sky Q box and Sky Devialet speaker  and moved them to another room. 
When I connected everything back up in the other room, I had to switch each of them on independently like you described.
Turns out I needed to use the Sky HDMI lead (pink and black ends) to connect the speaker to the Sky Q box. 
I had been using another standard HDMI lead but when I replaced it with the Sky one (same ports) it worked 😀

 

IMG_0462.jpeg

This message was authored by Chodley This message was authored by: Chodley

Re: Soundbox turn on automatically with Q

Posted by a Superuser, not a Sky employee. Find out more

That should make no difference. Every hdmi lead has the wire which carries CEC comms.

This message was authored by Rainey19 This message was authored by: Rainey19

Re: Soundbox turn on automatically with Q

It shouldn't but it did....

To test it I just put the old

lead back and it stopped working again. 

Same ports, only thing I changed was the HDMI lead. Go figure as they say across the pond....

This message was authored by Chodley This message was authored by: Chodley

Re: Soundbox turn on automatically with Q

Posted by a Superuser, not a Sky employee. Find out more

Bizarre. Cable must be faulty. Can't believe they would have left a wire out.

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