01 May 2023 08:00 PM
I had my soundbox set up so when I press to turn on my Q box my sound box automatically turns on as well. I have just got a new TV and had to pair my remote to the new TV. Since doing this my soundbox no longer turns on automatically and I have to press the power button on the top of the soundbox to turn this on. Does anyone one know how I can get the soundbox to turn on automatically when the Q box is turned on?
01 May 2023 08:07 PM
Posted by a Superuser, not a Sky employee. Find out morehi @Mikey106
you probably need to set the CEC control to on on your TV's HDMI settings
The CEC control can be called various things according to the manufacturer - Viera link forPanasonic & I think Bravia Sync on Sony
13 Sep 2023 06:54 PM
I had the same issue when I disconnected my TV, Sky Q box and Sky Devialet speaker and moved them to another room.
When I connected everything back up in the other room, I had to switch each of them on independently like you described.
Turns out I needed to use the Sky HDMI lead (pink and black ends) to connect the speaker to the Sky Q box.
I had been using another standard HDMI lead but when I replaced it with the Sky one (same ports) it worked 😀
13 Sep 2023 07:14 PM - last edited: 13 Sep 2023 07:14 PM
Posted by a Superuser, not a Sky employee. Find out moreThat should make no difference. Every hdmi lead has the wire which carries CEC comms.
13 Sep 2023 07:43 PM
It shouldn't but it did....
To test it I just put the old
lead back and it stopped working again.
Same ports, only thing I changed was the HDMI lead. Go figure as they say across the pond....
14 Sep 2023 02:28 AM
Posted by a Superuser, not a Sky employee. Find out moreBizarre. Cable must be faulty. Can't believe they would have left a wire out.
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