Sound on HBO-MAX

[kontiki533]

Sound on HBO-MAX from SKY Q is shocking its so bad i given up on watching it the sound level is so low even my Yamaha AV amp has to be turned up to nearly max and then its only in a very poor stereo.

[Angel_Aka]

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@kontiki533 wrote:

Sound on HBO-MAX from SKY Q is shocking its so bad i given up on watching it the sound level is so low even my Yamaha AV amp has to be turned up to nearly max and then its only in a very poor stereo.

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Check and see whether your smart TV has the HBO Max app installed. If your TV is relatively new then it'll likely have much better apps than those on the decade-old Sky Q box. Most of the apps on Sky Q are there for convenience, and will not necessarily give you the best quality. 

[nigea99]

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@kontiki533 wrote:

Sound on HBO-MAX from SKY Q is shocking its so bad i given up on watching it the sound level is so low even my Yamaha AV amp has to be turned up to nearly max and then its only in a very poor stereo.

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hi @kontiki533 

The fact that the HBO app on Q only has 2.0 sound has been reported & unfortunately we are still awaiting a fix.

Personally I hadn't noticed it being significantly low in volume (I also use Yamaha Amps) but I admit I have only used the Q apps for testing.

Personally I use the HBO app on Firesticks which do have 5.1 sound.

As @Angel_Aka mentions some TVs & other devices may also have the app which are likely to be better

[kontiki533]

Thanks for the reply i think myself the reason the sound on HBO-MAX is down to HBO itself to make you upgrade to the pay version in my case that will never happen because it would be not worth it the programs available are average to say the least. Now Disney + has Dolby Digital+ on Sky Q and it's superb so if HBO-MAX want the new customers to watch it they want to up their game.

t 

[nigea99]

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@kontiki533 wrote:

Thanks for the reply i think myself the reason the sound on HBO-MAX is down to HBO itself to make you upgrade to the pay version in my case that will never happen because it would be not worth it the programs available are average to say the least. Now Disney + has Dolby Digital+ on Sky Q and it's superb so if HBO-MAX want the new customers to watch it they want to up their game.

t 

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it is not due to Subscription tier - subscribing to a higher tier would not change the Q app from 2.0 - it needs a fix to the app. 

You can get 5.1 sound with the Basic subcription when using other devices such as a TV or, as  I mentioned, in my case a Firestick 

(Atmos ,of course, does need the higher subscription) 

[Chodley]

I also use a Yamaha amp and don't recall having to significantly change the volume vs other Sky content.