Sound dropout on main event

[MikeH78]

I have not been as tolerant as yourself, convinced that Sky are well aware of the issue especially given the comments here. The SkyME 401 channel is the only UHD channel I experience the sound drop out with. For the first time, today, I watched the live transmition of Australia vs Georgia rugby on SkyME 401 and it was fault free !!!!

Is this a sign that the problem has been addressed, or was I just lucky?

[Footballfan405]

Hi MikeH78

Let's hope it's finally fixed. 

[I'm not holding my breath]

[DM5678]

Yes agree problem seems to be resolved, no issues with either the cricket or the golf today '

[Weathers]

Since my card has been re paired no issues. Watched golf all day and nothing. 

[MentorMaster]

I stand to be corrected but I do not think the golf on ME is in UHD. it's the UHD version of ME but possibly upscale to UHD. The reason I think this is my Sony TV when pressing the information button shows which Dolby sound it is processing. Mine is only showing Dolby Audio DD+ not Dolby Atmos. The cricket has been fine all day on Cricket channel and F1 in UhD which shows sound is Atmos.  ???

[The+Real+ITSNev]

Watching SkyF1 UHD 406 right now and sound is dropping out, but not as regular as last week. Yesterday watching the qualifying, not a single dropout, but today it's back. 

Wish Sky Engineers would pull their fingers out and fix this once a for all. Are Sky working on this or not, can they provide an update to all on the community?

[The+Real+ITSNev]

Sky SORT THIS OUT, missing important commentary watching F1 on 406. Is this really how you treat you're PAYING CUSTOMERS. Now come on enough is enough. 

[best+of+the+best]

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@The+Real+ITSNev wrote:

Sky SORT THIS OUT, missing important commentary watching F1 on 406. Is this really how you treat you're PAYING CUSTOMERS. Now come on enough is enough. 

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Is there really an issue on Sky Sports F1 406 I thought the issue was Sky Sports Main Event or has it changed channels now.

[The+Real+ITSNev]

It's LIVE Stream UHD channels, I get on 401 & 406. Anyone else experiencing audio drop outs today during F1 watching in UHD?

[Daniel0210]

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@The+Real+ITSNev wrote:

Anyone else experiencing audio drop outs today during F1 watching in UHD?

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@The+Real+ITSNev 

It was fine for me in UHD. Watched from the grid walk. 

[Footballfan405]

@The+Real+ITSNev 

I did not get the sound stuttering on 406 UHD today. Never have. But the sound was noticeably quieter than the ads, which is unusual. 

[best+of+the+best]

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@The+Real+ITSNev wrote:

It's LIVE Stream UHD channels, I get on 401 & 406. Anyone else experiencing audio drop outs today during F1 watching in UHD?

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It's been fine on 406 since start of the 2024 F1 season don't watch it on 401 as F1 has it's own UHD channel obviously you need the UHD subscription @The+Real+ITSNev 

Sky Q V2 connected to LG TV and Sky Soundbox.

[The+Real+ITSNev]

I never said I watched F1 UHD on 401, just that I'm getting the audio drop outs on both UHD 401 MEand UHD 401 F1. 

You mention Sky Q V2. How do you check the version?

Sky Q connected LG G4 then eARC, Sony HT-5000 sound bar. 

[jennaRaw]

I'm getting this issue too watch uhd happens on the darts all the time?

[best+of+the+best]

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@The+Real+ITSNev wrote:

I never said I watched F1 UHD on 401, just that I'm getting the audio drop outs on both UHD 401 MEand UHD 401 F1. 

You mention Sky Q V2. How do you check the version?

Sky Q connected LG G4 then eARC, Sony HT-5000 sound bar. 

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Fair comment @The+Real+ITSNev the easiest way for me is that the Sky Q V2 box has an external PSU also I don't use the Arc port on my tv which is HDMI 2 

https://www.sky.com/help/articles/sky-software-updates