Sooo confused

[Stressedskyuser]

I have sky Q hard wired into Sky hub.  I think have 4 mini boxes upstairs.  I want to make sure they are used as hotspots as the signal drops off at the back of the house and a sky booster just seeems to make it worse.  Should the 2.4 and 5g wireless on the sky a box be on or off ?   Thanks 

[oldfella]

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@Stressedskyuser wrote:

I have sky Q hard wired into Sky hub.  I think have 4 mini boxes upstairs.  I want to make sure they are used as hotspots as the signal drops off at the back of the house and a sky booster just seeems to make it worse.  Should the 2.4 and 5g wireless on the sky a box be on or off ?   Thanks 

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Needs to on @Stressedskyuser assuming your minis are on WiFi

[Stressedskyuser]

Yes minis are on WiFi except one which is hard wired to the router 

[Chodley]

Need both on afaik. Think they only do 2.4 for wifi hotspotting and they need 5 for the Q mesh.

of course, having both on then messes up your Q connection to the internet I expect.

[Laing1]

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@Stressedskyuser wrote:

I have sky Q hard wired into Sky hub.  I think have 4 mini boxes upstairs.  I want to make sure they are used as hotspots as the signal drops off at the back of the house and a sky booster just seeems to make it worse.  Should the 2.4 and 5g wireless on the sky a box be on or off ?   Thanks 

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@Stressedskyuser as has been said you need both 2.4 aned 5 Ghz on but as you have Sky as your broadband you will receive both 2.4 and 5Ghz  as hotspots 

[Chodley]

Aha thanks for the correction

[Laing1]

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@Chodley wrote:

Aha thanks for the correction

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@Chodley no worries just another oddity 😀