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Discussion topic: Something wrong

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This message was authored by Christine++hagger This message was authored by: Christine++hagger

Something wrong

My sky has no volume at all

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Christine++hagger
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This message was authored by Christine++hagger This message was authored by: Christine++hagger

Re: Something wrong with my sky i dont have any volume

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This message was authored by Doc5907 This message was authored by: Doc5907

Re: Something wrong

Posted by a Superuser, not a Sky employee. Find out more

@Christine++hagger wrote:

My sky has no volume at all


@Christine++hagger 

 

Obviously firstly check its not muted on both Sky remote and TV remote.

 

Then try the following :



Start with pressing 7 & 9 together on the new remote until the led flashes 4 times to fully reset the new remote

Then press & hold 1 & 3 together to start pairing it

More info in below link:

https://www.sky.com/help/articles/sky-q-remote-help 

 

If this doesn't work switch off your sky q at the wall for 30 seconds and restart 

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
BT Broadband
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