25 Mar 2023 12:31 PM
My sky has no volume at all
25 Mar 2023 12:32 PM
25 Mar 2023 12:38 PM
Posted by a Superuser, not a Sky employee. Find out more
@Christine++hagger wrote:My sky has no volume at all
Obviously firstly check its not muted on both Sky remote and TV remote.
Then try the following :
Start with pressing 7 & 9 together on the new remote until the led flashes 4 times to fully reset the new remote
Then press & hold 1 & 3 together to start pairing it
More info in below link:
https://www.sky.com/help/articles/sky-q-remote-help
If this doesn't work switch off your sky q at the wall for 30 seconds and restart
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