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Discussion topic: ITV X

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This message was authored by skiathos1 This message was authored by: skiathos1

ITV X

Hi. I do not / cannot yet the ITV X apps on either of my tv's. I have Sky Q and mini box.

I have tried all the suggestions offered. 


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This message was authored by Quoman7 This message was authored by: Quoman7 Answer

Re: ITV X

Posted by a Superuser, not a Sky employee. Find out more

@skiathos1 wrote:

Hi. I do not / cannot yet the ITV X apps on either of my tv's. I have Sky Q and mini box.

I have tried all the suggestions offered. 


Hi @skiathos1  Not knowing what suggestions you have tried, I can only offer mine:-

 

Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot.

If this doesn't work try a software update from settings on the SKYQ box?

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I used to have superpowers… But a therapist took them away.

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This message was authored by Quoman7 This message was authored by: Quoman7 Answer

Re: ITV X

Posted by a Superuser, not a Sky employee. Find out more

@skiathos1 wrote:

Hi. I do not / cannot yet the ITV X apps on either of my tv's. I have Sky Q and mini box.

I have tried all the suggestions offered. 


Hi @skiathos1  Not knowing what suggestions you have tried, I can only offer mine:-

 

Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot.

If this doesn't work try a software update from settings on the SKYQ box?

-------------------------------------------------------------------------
I used to have superpowers… But a therapist took them away.
This message was authored by arfurdent42 This message was authored by: arfurdent42

Re: ITV X

The Sky Q ITVX app seems very slow when compared to running the ITVX app on an Apple TV HD box. Any reason why?

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: ITV X

Posted by a Superuser, not a Sky employee. Find out more

@arfurdent42 wrote:

The Sky Q ITVX app seems very slow when compared to running the ITVX app on an Apple TV HD box. Any reason why?


Hardware.  I'd use the Apple box for apps...

I am just another Sky customer and my views are my own
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