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Discussion topic: Some sky apps not available

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Avatar for Sueyarrow
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This message was authored by: Sueyarrow

Message posted on ‎06 Jan 2025 02:46 PM

Some sky apps not available

Disney+ and Paramount not available. Followed instructions and done software update twice but still unavailable

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎06 Jan 2025 02:59 PM

Re: Some sky apps not available

Posted by a Superuser, not a Sky employee. Find out more

Have you tried an app refresh?

  1. Press Home on your Sky Q remote, then highlight Settings
  2. Press 0,0,1 and Select to access the Installer menu
  3. Select Apps then highlight Refresh all Apps on this box. You'll see a message that says, 'Your apps are being refreshed'.
  4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.

 

More help info here:

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-tv-apps/fixing-other-tv-apps/art...

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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