Some channels showing ‘technical fault’ message, recordings not working

[Seunson]

Can't use pause, rewind or fast forward function

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Quoman7]

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@Seunson wrote:

Can't use pause, rewind or fast forward function

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Hi @Seunson Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Seunson]

Thank you- switch off, unplug, switch back on worked! Ridiculous really!