Discussion topic: Software issue

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Can't download or record any programs and my sky q mini keeps freezing or disconnecting

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Sounds more like a hard drive issue - any messages?

I am just another Sky customer and my views are my own even if you don't like the answers

@Chaz72 wrote:
Can't download or record any programs and my sky q mini keeps freezing or disconnecting

Hi @Chaz72 I would follow the Setting up a Mini box again https://www.sky.com/help/articles/setting-up-sky-q

Welcome to the Sky Community

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