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Discussion topic: Social Tariff - Broadband AND TV ?

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This message was authored by: Anonymous

Re: Social Tariff - Broadband AND TV ?


@Pogit wrote:

I simply mean that under this scheme BT & VM only allow you to have Broadband or a Phoneline not both.  I'm aware most phone lines are now delivered via broadband connections but landlines and broadband are charged individually (even if bundled) the social tariff is implemented by providers that you get one at that rate not both some are (or atleast were) saying you could have the second option or a TV package if you claimed the social tariff meaning many didn't take up the tariff as it excluded them from other services.  Eg you could have broadband but would loose your landline and TV packages 


That may be true of VM, I'm not so sure of BT but there are other options (presuming the link is up to date).

 

https://www.moneysavingexpert.com/compare-broadband-deals/broadband-social-tariffs/

This message was authored by: TimmyBGood

Re: Social Tariff - Broadband AND TV ?

Posted by a Superuser, not a Sky employee. Find out more

@Pogit 

 

'Landline' is rapidly becoming an obsolete concept, and will be fully so by the end of 2025 when all copper or optical circuits become data bearers.  It would be preferable if 'line rental' was also made obsolete but that appears to be deeply embedded in telecoms regulation and business practices.

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This message was authored by: Smithy2024

Re: Social Tariff - Broadband AND TV ?

I have been told as I recieve benefits i can get a bill reduction due to a tariff as my daughter now recieves this 

This message was authored by: Daniel0210

Re: Social Tariff - Broadband AND TV ?

Posted by a Superuser, not a Sky employee. Find out more

@Smithy2024 
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff

The Sky account holder
needs to be claiming:~
Universal Credit (UC)
Pension Credit (PC)
Income-based Employment Support Allowance (I-ESA)
Income-based Jobseeker’s Allowance (I-JSA)
Income Support (IS)
These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your N.I. number.

Sky Broadband Basics costs £20 a month for 24 months. It includes:

Full Fibre: Sky Full Fibre 75 or 150; or
Part Fibre: Sky Broadband Superfast 35 or 80; or
Copper: Sky Broadband Essential Plus, if fibre broadband isn’t available where you live.
and; the Sky Talk Pay As You Go tariff (ie: all calls are chargeable).

Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
The linked Sky mobile deal is only for 12 months.

If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The broadband part of the social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.


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