2

Discussion topic: Skysports won’t work

Reply
This message was authored by Ross888 This message was authored by: Ross888

Skysports won’t work


Best Answers
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Skysports won’t work

Posted by a Superuser, not a Sky employee. Find out more

@Ross888 

Taken from here:

 

https://helpforum.sky.com/t5/Sky-TV/Error-Codes-on-Sky-Q-and-Glass/ba-p/4017045

 

This is a known error that can take a few tries to fix. It often occurs when upgrading packages, which can take anywhere from 30 seconds to 4 hours to finish uploading on your viewing card.

 

Unplug your Sky Q box from the mains and wait 30 seconds. Unplug all cables and your viewing card. Plug it all back in and go through the boot up process. If this doesn't work you may need to call for a refresh signal. 150 if you have Sky Mobile or Talk or the number under "Need more help" on this page - Sky Help | Sky.com

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Reply

All Replies

Ross888
Topic Author
This message was authored by Ross888 This message was authored by: Ross888

Re: Skysports won’t work

Error code dsu_508

This message was authored by caesarome This message was authored by: caesarome Answer

Re: Skysports won’t work

Posted by a Superuser, not a Sky employee. Find out more

@Ross888 

Taken from here:

 

https://helpforum.sky.com/t5/Sky-TV/Error-Codes-on-Sky-Q-and-Glass/ba-p/4017045

 

This is a known error that can take a few tries to fix. It often occurs when upgrading packages, which can take anywhere from 30 seconds to 4 hours to finish uploading on your viewing card.

 

Unplug your Sky Q box from the mains and wait 30 seconds. Unplug all cables and your viewing card. Plug it all back in and go through the boot up process. If this doesn't work you may need to call for a refresh signal. 150 if you have Sky Mobile or Talk or the number under "Need more help" on this page - Sky Help | Sky.com

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion