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Discussion topic: Skyq remote not working fully

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This message was authored by Solar+Dominator This message was authored by: Solar+Dominator

Skyq remote not working fully

My sky q remote will not switch my tv on or off. Also none of the four colour buttons work. Pretty useless. (I have tried ALL the fixes been through every suggestion) Still will not work. Can someone please help.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Skyq remote not working fully

Posted by a Superuser, not a Sky employee. Find out more

@Solar+Dominator 

With a Sky Q remote strangely only the red coloured button has any meaningful use. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Skyq remote not working fully

Posted by a Superuser, not a Sky employee. Find out more

If the remote is correctly paired to your make/model of TV then you need to hold the power button for a few seconds to send a power off.

I am just another Sky customer and my views are my own
Solar+Dominator
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This message was authored by Solar+Dominator This message was authored by: Solar+Dominator

Re: Skyq remote not working fully

Does not work. Just pulls up the menu to switch between hdmi ports ect can't evan move between them. 

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