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Discussion topic: Skyq remote not working fully

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Solar+Dominator
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Skyq remote not working fully

‎08 Jan 2025 05:13 PM

My sky q remote will not switch my tv on or off. Also none of the four colour buttons work. Pretty useless. (I have tried ALL the fixes been through every suggestion) Still will not work. Can someone please help.

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Daniel0210
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Re: Skyq remote not working fully

‎08 Jan 2025 05:32 PM

Posted by a Superuser, not a Sky employee. Find out more

@Solar+Dominator 

With a Sky Q remote strangely only the red coloured button has any meaningful use. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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PandJ2020
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Re: Skyq remote not working fully

‎08 Jan 2025 05:39 PM

Posted by a Superuser, not a Sky employee. Find out more

If the remote is correctly paired to your make/model of TV then you need to hold the power button for a few seconds to send a power off.

I am just another Sky customer and my views are my own
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Solar+Dominator
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Re: Skyq remote not working fully

‎08 Jan 2025 11:39 PM

Does not work. Just pulls up the menu to switch between hdmi ports ect can't evan move between them. 

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Laing1
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Re: Skyq remote not working fully

‎09 Jan 2025 04:32 PM

Posted by a Superuser, not a Sky employee. Find out more
@Solar+Dominator wrote:

Does not work. Just pulls up the menu to switch between hdmi ports ect can't evan move between them. 

@Solar+Dominator if you keep pressing the source button it should move between hdmi ports etc but if your TV needs you to select the port then it won't do this the remote will only change the source if the tv automatically selects the source that is currently showing 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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