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Discussion topic: SkyQ not working

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This message was authored by PH54 This message was authored by: PH54

SkyQ not working

Had new broadband fitted today. All other devices connected but SkyQ not working - won't give me terrestrial stations or apps

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: SkyQ not working

Posted by a Superuser, not a Sky employee. Find out more

@PH54 wrote:

Had new broadband fitted today. All other devices connected but SkyQ not working - won't give me terrestrial stations or apps


Channels are delivered by the dish (nothing to do with your Internet connection).

 

Have you reset the Q network settings and re-entered your SSID/password (or used WPS button?).

I am just another Sky customer and my views are my own even if you don't like the answers
PH54
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This message was authored by PH54 This message was authored by: PH54

Re: SkyQ not working

Thanks. I managed to speak to an engineer and all sorted. 

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