SkyQ box wont switch on

[martinbooker]

My sky lost satilite signal earlier in the week and now the box wont switch on. The orange light is on. 

[lettice]

Try the Sky Q recovery procedure from power off as described in step 2 here;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

[oldfella]

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@martinbooker wrote:

My sky lost satilite signal earlier in the week and now the box wont switch on. The orange light is on. 

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Hi @martinbooker 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.