@hawkerpaul wrote:
I have had my SkyQ box for around 6 years now
The model no. is 32B107. (I think it's 2Tb)
1. I assume there is a much later model, and if so I was wondering what is the latest hardware version?
2. What are the main enhancments to the latest over the version I have?
3. Would an upgrade be chargeable, and if so, what is the cost?
4. Presumably I would lose all recordings if I was to have a new box. Would any Sky Store purchases also be lost?
I also have 2 mini SkyQ boxes for multi-room (again, 6 years old), but I'm only intetrested in upgrading the new box (unless doing so would not be compatible with the mini-boxes)
Thanks
Paul
hi @hawkerpaul
There is a slightly later box (32B2xxxx) available in 1Tb & 2TB - the 1TB now being the standard but the differences are not massive
Yours is known on here as a V2 box the later one a V3 but SKY don't recognise them by these.
Both V2 & V3 are UHD / HDR capable so as far as SKY is concerned you could get given either as a replacement . - SKYs systems don't generally differentiate between the 2
THe V3 has a UHD version of Iplayer which the V2 doesn't.
I think the V3 has a faster ethernet port but the V2 is fast enough to stream UHD/HDR content
I believe the V3 is slightly faster in operation
The V2 has a separate power supply (whiich may actually be beneficial as it keeps the box itself cooler) whereas the V3 has the power supply back incorprated
I think there are some cases where a V3 will resolve some dropouts/connectivity issues with some TVs that V2s may get
There is no formal upgrade from a V2 to a V3 as mentioned they are both HDR capable & SKY will generally only switch when customers raise specific issues they are experiencing
Any switch of a main box results in loss of recordings (although purchased content can be downloaded onto the replacement & other content may be availble on demand etc.)
BTW there have not been any different versions of minis (although I guess some later versions may have had very minor revisions)
