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Discussion topic: SkyQ box keeps dropping the wifi connection

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This message was authored by PSig This message was authored by: PSig

SkyQ box keeps dropping the wifi connection

I can easily connect my SkyQ box to the internet via wifi (over 100mbs in that room) but several times an evening it drops the internet.....and i have to reload or give up and move to Amazon!!

Anyone any ideas?

 

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This message was authored by Chodley This message was authored by: Chodley

Re: SkyQ box keeps dropping the wifi connection

Posted by a Superuser, not a Sky employee. Find out more

Which ISP?

PSig
Topic Author
This message was authored by PSig This message was authored by: PSig

Re: SkyQ box keeps dropping the wifi connection

Im on BT....the internet and wifi is perfect..

except for SkyQ box..

This message was authored by Chodley This message was authored by: Chodley

Re: SkyQ box keeps dropping the wifi connection

Posted by a Superuser, not a Sky employee. Find out more

Try turning off the Smart wifi feature

 

and splitting the 2.4 and 5 Ghz channels into two different SSIDs.

 

Have you got mini boxes?

This message was authored by DavidMcD This message was authored by: DavidMcD

Re: SkyQ box keeps dropping the wifi connection

I have started getting the same thing in the last couple of weeks.

 

My Main SKYQ box is wired into Virgin Media box, so no issues with the connection.  I will then see my connection dropping on my boosters and Mini boxes normally overnight which then means I need to reboot the main box to get them up and running again.

This message was authored by Chodley This message was authored by: Chodley

Re: SkyQ box keeps dropping the wifi connection

Posted by a Superuser, not a Sky employee. Find out more

@DavidMcD wrote:

I have started getting the same thing in the last couple of weeks.

 

My Main SKYQ box is wired into Virgin Media box, so no issues with the connection.  I will then see my connection dropping on my boosters and Mini boxes normally overnight which then means I need to reboot the main box to get them up and running again.


Yeah sounds standard. Maybe try turning off Eco mode on the sky boxes or use powerlines for the minis.

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