11 Jan 2024 06:55 PM
I can easily connect my SkyQ box to the internet via wifi (over 100mbs in that room) but several times an evening it drops the internet.....and i have to reload or give up and move to Amazon!!
Anyone any ideas?
11 Jan 2024 07:08 PM
Posted by a Superuser, not a Sky employee. Find out moreWhich ISP?
11 Jan 2024 07:16 PM
Im on BT....the internet and wifi is perfect..
except for SkyQ box..
11 Jan 2024 07:26 PM
Posted by a Superuser, not a Sky employee. Find out moreTry turning off the Smart wifi feature
and splitting the 2.4 and 5 Ghz channels into two different SSIDs.
Have you got mini boxes?
15 Jan 2024 06:51 AM
I have started getting the same thing in the last couple of weeks.
My Main SKYQ box is wired into Virgin Media box, so no issues with the connection. I will then see my connection dropping on my boosters and Mini boxes normally overnight which then means I need to reboot the main box to get them up and running again.
15 Jan 2024 08:31 AM
Posted by a Superuser, not a Sky employee. Find out more
@DavidMcD wrote:I have started getting the same thing in the last couple of weeks.
My Main SKYQ box is wired into Virgin Media box, so no issues with the connection. I will then see my connection dropping on my boosters and Mini boxes normally overnight which then means I need to reboot the main box to get them up and running again.
Yeah sounds standard. Maybe try turning off Eco mode on the sky boxes or use powerlines for the minis.
05 Sep 2024 05:38 PM
I have got the same issue. It is so annoying.
I have 1GB Virgin and it is superb, so it isn't the BB wifi.
The SkyQ box drops the WiFi connection at least 4 times a week.
Can anyone help please?
06 Sep 2024 05:45 AM
Posted by a Superuser, not a Sky employee. Find out moretried any of the suggestions in this thread (or the many others on similar problems) before?
By the way the internet speed could be 10Gb and the wifi signal still useless. They are 2 differeht things. But I do think there is a fundamental flaw in the Q's wifi.
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