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Discussion topic: SkyQ box beeping

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This message was authored by: arlanda

SkyQ box beeping

Our SkyQ box keeps bleeping even though and engineer has been and advised "the box doesnt beep only the remote does".

He then replaced our box and gave us a new remote, and yet days later, the box starts beeping again, (AND IT IS DEFINATELY THE BOX, as I took the remote out of the room, went back in without it and the box was still beeping.

Frustrated at this now.

It is also random and just when you think it's not going to do it again.....it does!.

Have tried ALL the suggestions that others have mentioned, to no effect.

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This message was authored by: MightyQuinn

Re: SkyQ box beeping

Posted by a Superuser, not a Sky employee. Find out more

@arlanda wrote:

Have tried ALL the suggestions


Hi @arlanda   How can we suggest anything new, without knowing what you have tried?

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This message was authored by: arlanda

Re: SkyQ box beeping

Hi and thanks for the reply. There are numerous  answers in the community that have had the same sort of problems and I have Checked them all. Including sorted out the the remote control and making sure that in settings/accessability/beep on audio is switched off.

Restarted the SkyQ box then reset the remote control after restart.

Thething I am most annoyed about is that the engineer clearly thought I was an idiot and telling me the box doesnt beep, when clearly this one they have given us does.

Don't know what else to say really.

Guess as a 73 year old I must be lacking technical know how.

That's not having a go at you by the way......lol.

 

This message was authored by: xenon81

Re: SkyQ box beeping

I've never heard of the box itself bleeping, only the remote. 

 

In previous topics people who thought their box was beeping found out it was something else nearby:

 

https://helpforum.sky.com/t5/Sky-Q/I-have-a-regular-repetitive-bleep-from-my-sky-Q-box/td-p/4533896

 

https://helpforum.sky.com/t5/Sky-Q/Sky-box-is-making-a-beeping-noise-I-have-tried-rebooting/td-p/454...

 

 

This message was authored by: MightyQuinn

Re: SkyQ box beeping

Posted by a Superuser, not a Sky employee. Find out more

Hi @arlanda   Easy to test, turn off the Sky Q box at the mains.

This message was authored by: CMacnair

Re: SkyQ box beeping

Just to add, ours got stuck on a red light (nothing recording, nothing scheduled) and then began beeping INCESSANTLY when I pressed the red button at front. 
It is definitely the Sky box and it only began doing this in the last couple of days. 
I did a full reset (switched it off, unplugged its power cable, left it for five minutes) and when I switched it back on, the red light was gone and it hasn't beeped yet. 

Good luck - you're not going mad, the box CAN beep, but no bloody clue why. 

This message was authored by: Tara1777

Re: SkyQ box beeping

I'm having the same issue!! Mine is making different sounds each time tho and I cannot fathom it out

This message was authored by: Mark39

Re: SkyQ box beeping

Posted by a Superuser, not a Sky employee. Find out more

@Tara1777 does it stop when you turn the box off at the plug?

This message was authored by: Tara1777

Re: SkyQ box beeping

I unplugged everything and went through plugging them back in individually.. but t does stop when unplugged but continues loudly and annoyingly when there is power 🫣

This message was authored by: Rachel1976

Re: SkyQ box beeping

Just had the same thing happen with ours. The tv locked so I switched the red button, centre front and the box started to emit a loud beeping sound which we couldn't stop. Only way to do it was unplug the damn thing! No idea what it was?! 

This message was authored by: MightyQuinn

Re: SkyQ box beeping

Posted by a Superuser, not a Sky employee. Find out more

@Rachel1976 wrote:

Just had the same thing happen with ours. The tv locked so I switched the red button, centre front and the box started to emit a loud beeping sound which we couldn't stop. Only way to do it was unplug the damn thing! No idea what it was?! 


Hi @Rachel1976   It sounds like you activated the find my remote. I haven't used it myself, but I would imagine pressing a button on the remote would stop it.

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