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Discussion topic: I have a regular repetitive bleep from my sky Q box

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This message was authored by: Justinmcj

I have a regular repetitive bleep from my sky Q box

It doesn't happen all the time, but becoming more frequent and can be heard coming from the unit itself loud enough to hear over the TV sound. Anyone have any ideas?
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This message was authored by: Laing1

Re: I have a regular repetitive bleep from my sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Justinmcj wrote:
It doesn't happen all the time, but becoming more frequent and can be heard coming from the unit itself loud enough to hear over the TV sound. Anyone have any ideas?

@Justinmcj press the home button on your remote scroll down to settings then goto accessibility check to see if beep on audio description shows on or off if on change to off 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: Justin13

Re: I have a regular repetitive bleep from my sky Q box

Thank you for your reply. I have checked settings as recommended, but beep is off.

 

Any other ideas?

 

For example, this evening it's happened for the past two hours and then as I post here it seems to stop (scratching my head).

This message was authored by: Laing1

Re: I have a regular repetitive bleep from my sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Justin13 wrote:

Thank you for your reply. I have checked settings as recommended, but beep is off.

 

Any other ideas?

 

For example, this evening it's happened for the past two hours and then as I post here it seems to stop (scratching my head).


@Justin13 do you have a voice remote ?  as the only other thing I can think off is the remote, you could try pressing the middle button on the Q box the one that has the blue Q when playing recordings this should send a signal to your remote and start it beeping so you can find it if its the same noise that you hear then its the remote

not sure why it would beep unless its faulty but worth checking to see if its the same beeping noise that you are hearing 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: hocka

Re: I have a regular repetitive bleep from my sky Q box

Did you find a solution to this please? I am having the same problem. Mine makes around 5 beeps every 10 minutes or so. It's just began tonight and it's driving me crazy!

This message was authored by: Laing1

Re: I have a regular repetitive bleep from my sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@hocka wrote:

Did you find a solution to this please? I am having the same problem. Mine makes around 5 beeps every 10 minutes or so. It's just began tonight and it's driving me crazy!


@hocka did you chech out the following

press the home button on your remote scroll down to settings then goto accessibility check to see if beep on audio description shows on or off if on change to off 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: hocka

Re: I have a regular repetitive bleep from my sky Q box

Yes I tried that. I honestly thought it was the Sky box but I have realised it wasn't that after all - it was my hik vision cctv box. I restarted the router and it worked perfectly! No more annoying beeping! Thank you for your reply though x

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