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Discussion topic: SkyQ 2TB HDR box does not always update TV listings.

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This message was authored by RichardTLH This message was authored by: RichardTLH

SkyQ 2TB HDR box does not always update TV listings.

Sometimes my Sky Q box will not update the TV listings, I can only view maybe three or four days in advance after that we will not show any TV listings across any channels. The only way to solve this is to turn the Sky Q box off and turn it back on, is there anyway to force do a TV listings update without unplugging the box and plugging it back in

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: SkyQ 2TB HDR box does not always update TV listings.

Posted by a Sky employee

Hi there @RichardTLH , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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