Sky

[Billy+beetroot]

I use a sky q box.  But my Netflix and YouTube which runs through sky q. Keeps cutting out after a few minutes sometimes seconds to the point I am unable to watch them.  I have seen the prompts of 001 but nothing happens I can't even get the 001 to work.   Any help please.   Is my box faulty 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147