0

Discussion topic: Sky won’t turn on

Reply
This message was authored by Keeks13 This message was authored by: Keeks13

Sky won’t turn on

Sky not working 

Reply

All Replies

This message was authored by oldfella This message was authored by: oldfella

Re: Sky won’t turn on

Posted by a Superuser, not a Sky employee. Find out more

@Keeks13 wrote:

Sky not working 


Hi @Keeks13 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion