New tv won't connect to sky Q

[Silverbak62]

I have Sky Q. The main box is upstairs and I have a second box downstairs connected. I have a tv connected to both boxes. I bought a new tv for upstairs but it won't connect, saying 'no signal'. However if I plug in in downstairs then it works fine! I have changed HDMI cables around and no joy!
Any suggestions?

[oldfella · Accepted solution]

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@Silverbak62 wrote:

I have Sky Q. The main box is upstairs and I have a second box downstairs connected. I have a tv connected to both boxes. I bought a new tv for upstairs but it won't connect, saying 'no signal'. However if I plug in in downstairs then it works fine! I have changed HDMI cables around and no joy!
Any suggestions?

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Hi @Silverbak62 

With the Q box on with green LED try pressing

Home 1 0 8 0 Home

on the Q remote.

This will reset the Q box to standard 1080i resolution 

[Silverbak62]

Oldfella you are a bloody star, I was close to throwing the tv out the window. Thanks