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Discussion topic: Sky won’t come on

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This message was authored by: Ju2009

Sky won’t come on

Sky not working , daughter took out the Hmdi for PlayStation, now sky wont come back on help, could She have damaged the hdmi socket .. help please 

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This message was authored by: Chodley

Re: Sky won’t come on

Posted by a Superuser, not a Sky employee. Find out more

Very unlikely

 

Does the TV only have 1 HDMI socket? Is the Q box definitely powered up and the TV set to that input?

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This message was authored by: Ju2009

Re: Sky won’t come on

Yes only one socket , it's lighting up blue circle on sky box, but just keeps saying no signal .. so if it lighting up do u think hdmi must be ok please? 

This message was authored by: Chodley

Re: Sky won’t come on

Posted by a Superuser, not a Sky employee. Find out more

Shoild not have a blue circle once it has booted. Sounds like the box has issues.

This message was authored by: Laing1

Re: Sky won’t come on

Posted by a Superuser, not a Sky employee. Find out more

@Ju2009 wrote:

Yes only one socket , it's lighting up blue circle on sky box, but just keeps saying no signal .. so if it lighting up do u think hdmi must be ok please? 


@Ju2009 If the green light comes on then with your remote try the following press the home button then 1080 then the home button again 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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