02 Mar 2024 09:39 AM
Sky will not react to remote control, had to turn it on from sky box stays on one channel I have changed batteries, turned it off and back on what can I do now
02 Mar 2024 09:44 AM
Posted by a Superuser, not a Sky employee. Find out more
@Millie6666 wrote:
Sky will not react to remote control, had to turn it on from sky box stays on one channel I have changed batteries, turned it off and back on what can I do now
Hi @Millie6666 Try completly resetting your Bluetooth remote. Press and hold 7 & 9 together on the remote until it's led flashes four times. Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
02 Mar 2024 09:44 AM
Posted by a Superuser, not a Sky employee. Find out more
@Millie6666 wrote:
Sky will not react to remote control, had to turn it on from sky box stays on one channel I have changed batteries, turned it off and back on what can I do now
Hi @Millie6666 Try completly resetting your Bluetooth remote. Press and hold 7 & 9 together on the remote until it's led flashes four times. Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
02 Mar 2024 09:57 AM
Thank you so much, done what you said and it worked a treat. Thank you.
02 Mar 2024 11:04 AM - last edited: 02 Mar 2024 11:04 AM
Posted by a Superuser, not a Sky employee. Find out more
@Quoman7 wrote:
Try completly resetting your Bluetooth remote. Press and hold 7 & 9 together on the remote until it's led flashes four times. Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
@Quoman7
Mmmm.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion