Sky will not react with remote control

[Millie6666]

Sky will not react to remote control, had to turn it on from sky box stays on one channel I have changed batteries, turned it off and back on what can I do now

[Quoman7 · Accepted solution]

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@Millie6666 wrote:

Sky will not react to remote control, had to turn it on from sky box stays on one channel I have changed batteries, turned it off and back on what can I do now

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Hi @Millie6666 Try completly resetting your Bluetooth remote. Press and hold 7 & 9 together on the remote until it's led flashes four times. Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

[Millie6666]

Thank you so much, done what you said and it worked a treat. Thank you. 

[oldfella]

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@Quoman7 wrote:

Try completly resetting your Bluetooth remote. Press and hold 7 & 9 together on the remote until it's led flashes four times. Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

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@Quoman7 
Mmmm.