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Discussion topic: Sky w mini box

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Avatar for Judxxx
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This message was authored by: Judxxx

Message posted on ‎29 Sep 2023 05:57 PM

Sky w mini box

My sky w mini isn't working 

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Avatar for MightyQuinn
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This message was authored by: MightyQuinn

Message posted on ‎29 Sep 2023 06:26 PM

Re: Sky w mini box

Posted by a Superuser, not a Sky employee. Find out more

Hi @Judxxx   You will need to provide a few clues, completely dead, fuse gone in plug, error on screen, remote not working etc.etc.

Welcome to the Sky Community Forum

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This message was authored by: Laing1

Message posted on ‎29 Sep 2023 06:33 PM

Re: Sky w mini box

Posted by a Superuser, not a Sky employee. Find out more
@Judxxx wrote:

My sky w mini isn't working 

@Judxxx Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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