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Discussion topic: Q box not working

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This message was authored by MummyClarke This message was authored by: MummyClarke

Q box not working

Sky Q box not working.

Recordings won't load.

Can't pause, rewind etc live tv.

Screen reads....

This service is not available because of a problem with your hard disk drive.

94FE0FBE-4098-453F-8D21-4652B1EFB765.jpeg

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This message was authored by Laing1 This message was authored by: Laing1

Re: Q box not working

Posted by a Superuser, not a Sky employee. Find out more

@MummyClarke wrote:

Sky Q box not working.

Recordings won't load.

Can't pause, rewind etc live tv.

Screen reads....

This service is not available because of a problem with your hard disk drive.

94FE0FBE-4098-453F-8D21-4652B1EFB765.jpeg


@MummyClarke try following the link below 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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