29 Sep 2023 05:40 PM
I have followed the instructions I have found on the app nothing is working the light is staying red the remote is working fine it said I might need a new box I tried calling to speak to someone not sure how to resolve it
29 Sep 2023 05:47 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Jess75647897685 If you haven't already done so, try working your way through this help article. It should lead you to ordering a new box if necessary.
Sky Q box won't turn on or is stuck on standby | Sky Help | Sky.com
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