I have followed the instructions I have found on the app nothing is working the light is staying red the remote is working fine it said I might need a new box I tried calling to speak to someone not sure how to resolve it
Posted by a Superuser, not a Sky employee. Find out more
Hi @Jess75647897685 If you haven't already done so, try working your way through this help article. It should lead you to ordering a new box if necessary.
