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Discussion topic: My sky q box won’t turn on it is staying red

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This message was authored by Jess75647897685 This message was authored by: Jess75647897685

My sky q box won’t turn on it is staying red

I have followed the instructions I have found on the app nothing is working the light is staying red the remote is working fine it said I might need a new box I tried calling to speak to someone not sure how to resolve it 

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: My sky q box won’t turn on it is staying red

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jess75647897685   If you haven't already done so, try working your way through this help article. It should lead you to ordering a new box if necessary.

Sky Q box won't turn on or is stuck on standby | Sky Help | Sky.com

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