Sky viewing card

[Chloe44]

for a few days my sky veiwing card has not been working properly, I have removed and wiped the chip making sure it's the right way up that usually got it working, but now it's totally not working. 

[Laing1]

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@Chloe44 wrote:

for a few days my sky veiwing card has not been working properly, I have removed and wiped the chip making sure it's the right way up that usually got it working, but now it's totally not working. 

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@Chloe44 You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet