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Discussion topic: Sky tv

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This message was authored by: Henry29

Sky tv

My satellite dish isn't working 

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This message was authored by: Daniel0210

Re: Sky tv

Posted by a Superuser, not a Sky employee. Find out more

@Henry29 

You will have to give your fellow customers more to go on. What makes you think it's the dish and not your Sky Q box? Any error messages appearing on your screen? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Henry29

Re: Sky tv

Yes it's coming up on the screen that there is a problem with my satellite dish my screen keeps oscillating then the screen goes blue and the message about my dish comes up then the screen goes black.

This message was authored by: Daniel0210

Re: Sky tv

Posted by a Superuser, not a Sky employee. Find out more

@Henry29 

See this link for troubleshooting 

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q  
you may end up arranging an engineer to check if your dish has moved out of alignment. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Avatar for Henry29
Level 1 icon
Topic Author
This message was authored by: Henry29

Re: Sky tv

Thank you 

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