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Discussion topic: Sky sports black screen

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This message was authored by: Steve595

Sky sports black screen

The problem with Sky Sports blacking out after a few seconds has supposedly been sorted out, but NOT SO, it's happened several times again tonight.  Come on Sky, get it sorted!

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This message was authored by: GD1

Re: Sky sports black screen

Posted by a Superuser, not a Sky employee. Find out more

@Steve595  No oen else has reported this on Sky Q so far

 

Which channel number?  As there are so many versions of Sky Sports on the TV Guide.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Steve595

Re: Sky sports black screen

There was a long running issue with this earlier this month on this forum.  After 70+ posts, Sky claimed to have fixed this and closed the thread down.  But it's back for me this evening so I need to know Sky are back on this.

This message was authored by: PandJ2020

Re: Sky sports black screen

Posted by a Superuser, not a Sky employee. Find out more

@Steve595 wrote:

so I need to know Sky are back on this.


You'll have to ask them...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Steve595

Re: Sky sports black screen

How, please?  (Other than the formal complaints process which takes ages to process.)

This message was authored by: JayB14

Re: Sky sports black screen

Just wanted to say I am also having this issue again tonight. I read the old post where they said it was resolved but it clearly is not. 

 

This is either the 3rd or 4th Sunday in a row I have had it on 401 watching the NFL. 

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This message was authored by: Steve595

Re: Sky sports black screen

Yep it's 401 for me tonight too - very annoying!

This message was authored by: sprituk

Re: Sky sports black screen

I've had the same issue the last few Sundays and only on the NFL broadcast on channel 401. I watched the UHD channel most of the day  on 16th Nov becuase of the Darts without issue but as soon as the NFL started the black screen started. 

 

Equipment:

Sky Q 2TB box

LG OLED TV

This message was authored by: GD1

Re: Sky sports black screen

Posted by a Superuser, not a Sky employee. Find out more

@Steve595  Your duplicate Thread you created today has been removed, you already raised the same issue here, creating additonal threads for the same issue like this can be seen as spammuing the community.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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