Sky remote

[PaigeandSam]

Hi how do I connect my sky Q remote to my sky Q box and not to my sky glass tv

[PaigeandSam]

Hi I have a question. 

[PaigeandSam]

How do I programme my sky Q remote to my sky Q box and not my sky glass tv

[oldfella]

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@PaigeandSam wrote:

How do I programme my sky Q remote to my sky Q box and not my sky glass tv

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Hi @PaigeandSam 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

[nigea99]

@PaigeandSam 

I have moved your duplicate question onto your original

If you have reverted to SKy Q from SKY glass then I think there may be a special remote that can help - others in the SKY Glass group can probably advise better which is why I moved your post before someone moved it back

[Tim+Adams]

Hi @PaigeandSam 

You'll need to turn Glass off at the socket, then reset the Sky Q remote, by pressing and holding 4 & 6 for 10 seconds and then 7& 9 for 10 seconds and then make sure Sky Q is turned on, then press and hold 1 & 3 for 5 seconds.

Then turn Glass back on at the socket and then check the Sky Q remote works as you want.

Thanks,

Tim