@BrianFK wrote:
When pairing my SkyQ remote to my Samsung QE65 model it cannot find any QE models therefore unable to complete pairing. It does suggest some 4 digit codes but none work. The remote has been working for a few years and now just stopped. Have changed batteries. Help !
Hi @BrianFK
Is the remote a version with the microphone button and voice control?
Is so, it's a Bluetooth remote and doesn't use codes, just TV make and model.
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair. Use find it it for me when asking for Model.
