Sky remote ok button not working

[Movieguru]

My Sky remote "OK" button suddently stopped working. tried to change the batteries then home button stopped working as well, tried all different buttons to reset and still not working, please help....

[oldfella]

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@Movieguru wrote:

My Sky remote "OK" button suddently stopped working. tried to change the batteries then home button stopped working as well, tried all different buttons to reset and still not working, please help....

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Hi @Movieguru 

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment

[nigea99]

BTW @Movieguru of you have an Ipad or iphone you may be able to use a virtual remote via the SKY Go app whilst you wait (unfortunately it is not yet available on Android devices) 

https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637

[Movieguru]

Thanks guys for your swift response, much appreciated.