Sky remote control

[Hib1]

The volume buttons on my sky remote have stopped working. I've tried everything suggested. How do I get a replacement remote?

[oldfella]

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@Hib1 wrote:
The volume buttons on my sky remote have stopped working. I've tried everything suggested. How do I get a replacement remote?

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Hi @Hib1 Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment
In the meantime if you have an Apple or Android device with Sky Go you can set up a virtual remote to control your Q boxes.
See following link.
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

[Hib1]

Thank you so much for your help. I've ordered a replacement. I only have an android mobile. This link says it's on suitable for iPhones. Is there a different route for Android?

[PandJ2020]

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@Hib1 wrote:
Is there a different route for Android?

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Other than trading it in for an iPhone then there's no official support.  (It was supposed to be coming but isn't forthcoming)