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Discussion topic: Sky q

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This message was authored by: carling41

Sky q

When I pause sky q for about 10 mins it causes my tv to go to standby. This is fine as it has an energy eco feature. 

Problem is when I reboot my tv my soundbar gets disconnected and my TV settings go back to tv speakers. It only does this when I pause sky q. It is fine when I pause a smart TV app or a blu ray. The TV will go to standby but when I reboot it is still on my soundbar setting? Only disconnects on sky? 

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This message was authored by: oldfella

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@carling41 wrote:

When I pause sky q for about 10 mins it causes my tv to go to standby. This is fine as it has an energy eco feature. 

Problem is when I reboot my tv my soundbar gets disconnected and my TV settings go back to tv speakers. It only does this when I pause sky q. It is fine when I pause a smart TV app or a blu ray. The TV will go to standby but when I reboot it is still on my soundbar setting? Only disconnects on sky? 


Hi @carling41 

Suggest you investigate the TV Settings.   Maybe a change to the TV Eco setting is required

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This message was authored by: carling41

Re: Sky q

Hi mate. The eco settings are fine as this is a good feature. It only disconnects when I pause sky. Not blu ray discs or smart TV apps? Thanks

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