@Foresttown wrote:
We have just had 2 sky q boxes fitted at the pub box 1 isn't switching on there is an orange lighy but it wont go blue , so currently we don't have any sound!
Hi @Foresttown
If you are referring to Sky Q boxes the Amber light on the box is also a standby button.
It doesn't turn blue but should turn Green when the Q box is on.
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
