This discussion topic has been answered Discussion topic: Sky q
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Message posted on 05 Apr 2023 01:36 PM
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I just upgraded to sky glass what happening to my sky q box now? Thank you
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Message posted on 05 Apr 2023 01:39 PM
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Once you've had Glass for a while (not sure on the time scale), returns packaging will be sent out to you for the Sky Q box, any mini boxes and remotes etc. This is just in case you can't get on with Glass and want to return to Q. Keep your viewing card out of the Q box.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on 05 Apr 2023 01:39 PM
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Once you've had Glass for a while (not sure on the time scale), returns packaging will be sent out to you for the Sky Q box, any mini boxes and remotes etc. This is just in case you can't get on with Glass and want to return to Q. Keep your viewing card out of the Q box.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 05 Apr 2023 01:39 PM
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Re: Sky q
Hi @robynred2020 You will be asked to return it. They should send you the packaging etc.
https://www.sky.com/help/articles/return-tv-broadband-t2
Message posted on 05 Apr 2023 01:41 PM - last edited: 05 Apr 2023 01:42 PM
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Re: Sky q
@Daniel0210 wrote:
Once you've had Glass for a while (not sure on the time scale), returns packaging will be sent out to you for the Sky Q box, any mini boxes and remotes etc.
Typically once the month-long 'cooling off' period has passed.
(In my case it was rather more than a year later ; )
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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