Sky q box keeps crashing - requires full reboot

[bettergerry1]

same problem

[050974]

Hope us loyal customers receive some form of compensation. Sky is very quick to hike prices and refuse to match offers for new customers when it's time to renew contract.

[KH37]

We are having the same problem, hopefully a glitch which will be sorted soon.

[GemCat]

Had the same issue while watching a recorded programme. 

[Garethbmu]

I guess no one's looking at fixing the issue?

[TINTERN1]

Getting exactly same issue 

[davetrucker]

Ours hasgone off twice in the last 20 minutes while I was watching a recording. I had to reboot the system. Currently watching ordinary tv. 

[VECTRA123]

I already have a sky q box it is not working keeps freezing. I currently can't access sky

[robynaicila]

This has happened twice here in Birmingham, around 9:45pm and 10:05pm. Awaiting a third time - possibly quick power surges in the network, maybe? Seems odd that a reboot will cure it for 15-20 minutes. 

[Sue007]

Mine says No Signal but the box is on in green but unresponsive 

[Catfreak]

Same has happened to ours.  Box pulses blue and telly goes off.  Have to turn everything off at plug.  Given up now. 

[nightowl1]

Mine keeps locking up. Had to turn power off wait and on again. Came on then went off again 5 minutes later

[GaryRoussak]

Got kicked out of Sky box twice since 21:45. Rebooted ok on both occasions.

What's going down ?

[TINTERN1]

Same here 

[ThislsMe]

1st time was around 21:30, second at 21:59. Sky Service Checker and Chatbot also not working for me.