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Discussion topic: Sky q switches off - 15/05
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Message posted on 15 May 2025 10:49 PM
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Re: Sky Q box tonight keeps saying no signal on the TV, thought the sky q box is on
mine keeps doing the same. and you cant speak to anyone !!
Message posted on 15 May 2025 10:49 PM
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Re: Latest Sky Q software version
Snap ! Bloody frustrating!! Just updating manually now🤞
Message posted on 15 May 2025 10:50 PM
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Re: Every so often the picture just goes blank, cannot do anything and have to unplug the Sky Q box
Obviously an issue somewhere as it's not a coincidence it's happening to all of us. Anyone know how to contact Sky or get compensation. Broadband also misbehaving
Message posted on 15 May 2025 10:50 PM
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Re: Sky q switches off
First time I needed to look up and issute and it lead me here. Q box failed, repeatedly this evening like everyone else in here. Hopefully only a brief malfuction.
Message posted on 15 May 2025 10:50 PM
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Re: Sky q box switching itsef off
Mine is too 6 times tonight what is going on
Message posted on 15 May 2025 10:50 PM
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My sky not working
My sky keeps going off
Message posted on 15 May 2025 10:50 PM
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Re: Sky q switches off
SAME here.
Message posted on 15 May 2025 10:50 PM
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Re: Sky q box showing no signal with green light on
4 times in the last hour my box has just frozen while watching a recording
Ice only been able to get it going again by unplugging the power cable from the box and then restarting it all
21.30 - 22.45 Suffolk
Message posted on 15 May 2025 10:50 PM
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Re: Sky q box switching itsef off
Same here - seems to be widespread according to down detector website
Message posted on 15 May 2025 10:50 PM
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Re: Sky q switches off
5th time it's gone off now, doing my head in!!! 😡🤬
Message posted on 15 May 2025 10:50 PM
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Re: Sky q switches off
I am in Scotland and ours is doing the exact same. Remote stopped responding and then screen went blank. Have done all resets twice now. Obviously some issue as can't get on to my sky app either. Hopefully be sorted soon.
Message posted on 15 May 2025 10:50 PM
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Q box keeps shutting down
For some weeks my sky box will loose signal. I would restart the Q box and everything is ok. Continued to do this everyday. Then it stoped and we thought everything was ok. Until today. Happened again today. Restarted and was ok. But this evening the Q box shut down 4 times every 20 mins. Turned it of in the end. It would only restart if I removed the power cable at the back of the Q box. As I said it only lasted 20 mins and then it shut down and I would have to repeat this process. Did notice when I removed the cable the box was extremely hot.
any advise please.
Message posted on 15 May 2025 10:50 PM
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Sjy q box turning off every 20 mins.
Sky q box turning off after every 20 mins and needs power recycling to get picture back. Has been happening last hour or so.
Message posted on 15 May 2025 10:50 PM
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Re: Sky q switches off
Same here. Three times has switched off in past hour and a half. Only way to get box back on is by unplugging and reconnecting. Obviously a massive issue with something........
Message posted on 15 May 2025 10:50 PM
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Re: Sky q switches off
Me too, I've tried resetting 3 times. Watching tv through the tv apps
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